OAX 2.0 Issues – Can You Help?

OAX 2.0 Issues – Something isn’t quite right?

We are starting an entirely new thread on OAX 2.0 issues based on some of the comments you folks posted on our original post. This started out with some e-mails between Jerry and myself, but after messing with his issue a little, I decided to document what I was seeing and at this point will ask anyone that is up and running on OAX 2.0 to comment on anything they find after upgrading to 2.0.

I’m going to send the video below to the Wersi team and also point them to this post so they can read/follow along with the comments from all of you so we can all help Wersi understand the issues we are seeing and hopefully that will make it easier for Wersi to release an update shortly to correct the issues in the base 2.0 release.

Please add your comments below

70 thoughts on “OAX 2.0 Issues – Can You Help?

  • 08/15/2018 at 04:34
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    Hi Peter

    So long as you can connect your instrument to the internet via the supplied dongle, (Team Viewer is included as standard) there is no need to take the instrument away as Music Store can access it in your house for a fix. (Unless it is a hardware problem)

    Bill

    Reply
  • 08/12/2018 at 13:37
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    Hi Samuel

    Have to disagree there as most motherboards support dual channel memory, so will give best performance with 2 or 4 sticks of dual channel memory. (If it is an upmarket motherboard than Quad channel will be supported so you would definitely need 4 sticks for best performance)

    Bill

    Reply
    • 08/13/2018 at 10:22
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      Hello Bill,
      I thank you for your remark.
      The advices I gave Kurt are from my computer experience 15 years ago.
      You’re surely more up to date than I am in the field.
      The main thing now is that Kurt is aware of problems that can derive by upgrading the organ memory.
      Samuel

      Reply
  • 08/11/2018 at 11:21
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    Hi Curt
    It has just occurred to me that the speaker cable is plugged into a sound mixer as opposed to directly into the organ so I am wondering as to whether this could be the problem, I am a little loathed to alter anything at this stage unless of course this could be the problem.
    Peter

    Reply
    • 08/11/2018 at 12:23
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      Peter – I’m a little confused. Are you using the Audio Recorder function built into OAX or an external recording device of some sort? If you are using the internal feature, no physical cables are involved. All signals would get routed internally.

      Tell us a little more about your setup so we can get this figured out. Pretty sure there are a few other folks that have similar setups and can help.

      Reply
      • 08/12/2018 at 04:40
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        Hi Curt
        Yes I am using the Audio Recorder function built into OAX, when I press the red button on the box it does show it is recording and the seconds, but the green volume light does not appear when playing even though the volume is quite high. The speaker cable is not plugged into the organ but is plugged into the sound mixer as well as a sub woofer.

        Peter

        Reply
        • 08/12/2018 at 07:23
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          I admit I haven’t tried to record anything since I upgraded to OAX 2.0 and just about everyone has commented on the changes in output levels on 2.0. I’ll be messing with my Sonic today upgrading it to 32 GB of RAM so I’ll do a quick Audio recording to see how mine works.

          I don’t think the speaker cable/mixer/subwoofer you mention has anything to do with the issue you are having. I’ll let you know later today.

          Reply
          • 08/12/2018 at 11:56
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            Hi Curt,
            Be careful when choosing the 32 GB brand.
            If you complete what is in the organ to 32 then make sure it will be from the same brand .
            I recommend to change the existing RAM to a complete new 32 GB RAM SINGLE unit .
            I also recommend you ask VERSI what RAM brand should it be.
            Any discrepancies can create problems in your organ that only God can help.
            Good luck
            Samuel

          • 08/12/2018 at 13:46
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            Hi Curt

            Your motherboard will most likely be limited to 32GB (The newer ones fitted in the latest instruments probably go up to 64GB) so take the number off the memory in the Sonic and type it into google, then get 3 of the same as this will give you a full 32GB (4 x 8GB) and good compatibility. (If you change all of the Ram Win 10 may flag up that it needs to be reactivated, although with just one swap you will probably be OK)

            Bill

        • 08/12/2018 at 09:06
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          Peter – I just ran a quick test and as you say, the recording level appears very low. None the less I saved the recording and then played it back, and it has plenty of volume. Matter of fact it was louder than the original piece I played.

          As part of saving the file, OAX runs the file through a process called “Normalizing”.

          When you playback are volumes still low? If they are, try this:
          Go to Settings and then Input Mixer.
          In the top row switch from Organ to Input.
          The slider labeled “Wave” will control the playback level of what you recorded.

          Reply
          • 08/12/2018 at 11:39
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            Hi Curt
            Thank you, I have carried out what you said even though the volume leveller is not displayed at all whilst playing, I saved and played back but there was no sound at all, it is something of a mystery but on Tuesday Tom from Allens Music is coming here to try and sort it out, if he is unable to then it may have to go back to be sorted out.

            I am very greatful to everyone for help.

            Thanks once again Curt.

            Peter

          • 08/14/2018 at 18:52
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            Hi Curt
            Thank you very much for your kind help, the re-calibrating worked well, to put the recording right I am told is a fault with the settings on Windows 10, Team Viewer Cologne are to connect with my OAX1 when it is with Allens Music so as to put it right.

            I have learned a great deal from your video’s which have been of great help.
            Thanks once again it is good to know there is help at hand.
            Peter

        • 08/12/2018 at 15:32
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          Peter,

          Here is why it probably does not work. Exit the Sonic program. When you are at the desktop click the Windows icon at the bottom left corner of the screen. The select Systemsteuerung. Then select Sound. There should be a check mark beside Lautsprecher Wersi USI WDM 2.9.63 which is at the bottom. If not then select that one and click Als Standard, then click OK. Reboot and it should work. When I got my OAX 1 it would not play any multimedia files and this was the problem.

          Reply
          • 08/12/2018 at 16:25
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            Good one Jerry – Would have never figured that one out! 🙂

          • 08/13/2018 at 16:15
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            Hi Jerry
            Thank you very much I will try that.
            Peter

          • 08/14/2018 at 18:32
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            Hi Jerry
            Tom from Allens Music delivered a new stand for my OAX1 but he was a bit wary about altering the settings, Allens are to arrange to be connected to Team Viewer Cologne who will go into Windows 10 settings, maybe they will do exactly what you did, but thank you for all your help, much appreciated.
            Peter

  • 08/11/2018 at 08:52
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    After more tinkering with this problem I did stumble upon this. Pull all upper manual drawbars out then push all drawbars back in to zero. Now select a OAX7 live sound and save it to a preset. Switch to another preset and back to the one you just saved. The OAX7 sound you selected and saved is correct however this does not work with vb3 sounds. If you select a vb3 sound there is no sound because all the drawbars are set to zero which should not make a difference since you are selecting a preset sound. Give this a try and see if you get the same results.

    Reply
    • 08/12/2018 at 04:42
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      Thank you Jerry I will try.
      Peter

      Reply
      • 08/12/2018 at 06:07
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        Hi Jerry
        Unfortunately it didn’t work, Tom from Allens Music will now be coming here Tuesday so I am hoping he will be able to sort it out, maybe it will have to go back.
        Peter

        Reply
  • 08/10/2018 at 09:07
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    disconnect the lower manual and try you recording? See what issues you may have.

    Reply
    • 08/11/2018 at 11:34
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      Hi Bill
      Brilliant thank you very much appreciated. In respect to me being unable to record as the volume strip light does not appear whilst recording, I am wondering as to whether it is because the speaker cable is fitted to a sound mixer as opposed to direct contact to the organ.
      Peter

      Reply
      • 08/12/2018 at 08:25
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        HI Peter

        1. Check all connections, the pedals (If you have them) should be connected to the lower manual and the lower manual should be connected to the pedal connector on the back of the OAX 1, (The instructions seem to indicate it is the same as OAS) the volume (Swell) pedal then gets connected direct to the swell input on the back of the OAX 1.

        2. Make a recording of about 30s (Forget about the green flashing indicator so long as the recording time indicator is working when you start playing) and save it to the instrument, then load it back in to see if it plays, if it does, then there is an indication problem which could be a bug that Wersi needs to look at, but you can still make recordings, if not then move onto the next stage.

        3. Make a backup of all your settings (If you are not sure there is a video on Curt’s (Wersiclub USA) YouTube channel) to a USB stick and put it safely to one side. Grab your USB stick with the 4 files for V2 on (Make sure they are in the root directory) and perform a clean install (NOTE: This will wipe all your settings so make sure you have backed them up) instead of an upgrade, (DO NOT restore your settings yet) when completed make a 30s recording to see if the problem is solved, if it is, then it is something in your settings, so take pictures (Important) of the various screens that relate to the recorder, mixer etc. before moving to step 4, if not, then an email to Wersi will probably be in order.

        4. Restore your settings off the USB stick and see if the problem returns, if so, compare the various screens with the pictures you took previously and you should be able to identify the setting conflict, if not, then you are good to go and you can cancel the visit from Tom.

        Bill

        Reply
        • 08/12/2018 at 11:56
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          Hi Bill
          Thank you for you kind help but it is all above me as it does seem to be quite complicated, I did save what I played but there was no sound at all when I played it back. If I can get this problem solved I would be happy.
          Peter

          Reply
    • 08/14/2018 at 18:41
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      Hi Bill
      The icon wasn’t on my OAX 1, I went onto my desk top computer to find the word required in order to bring up the right page, then I followed the instructions you sent me, I am pleased to say the re-calibrating has worked well, thank you very much. Hopefully I shall be able to record soon, however, the important part is that I can move around the touch screen quickly now.
      Peter

      Reply
  • 08/06/2018 at 04:22
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    I have the Wersi OAX1 and recently had a second manual fitted as well as foot pedals by the Wersi chief engineer who came to the Wersi dealer Allens Music, ever since the touch screen is not operating properly as I have to tap on the screen several times before it responds, I contacted the OAX team to ask how I can re-calibrate the screen, but all they can say is that they have never had to re-calibrate the OAX.

    Does anyone know if it is possible to re-calibrate the screen, and if so how it is done.
    Thanks.

    Reply
    • 08/06/2018 at 07:02
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      Instructions are in the documents section of OAX accessed from the settings screen.

      Bill

      Reply
      • 08/06/2018 at 09:00
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        Thank you Bill I will have a look.

        Reply
      • 08/06/2018 at 09:13
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        Hi Bill
        I went into settings and came out of OAX but there was no document icon, I am not a computer wizard but if I can re-calibrate I feel sure this will resolve the problem, howeve, I am wondering as to whether this facility may not be available on OAX .

        Reply
        • 08/06/2018 at 11:35
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          Should be under the manual documents button, if not close OAX and double tap the “This PC icon”, choose the C Drive followed by the Wersi folder and you will see the documents folder.
          If you are still having problems finding it, let me know and I will upload it for you and post the link when I get back from work.

          Bill

          Reply
          • 08/06/2018 at 14:07
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            Hi Bill
            Thank you I would very much appreciate if you would kindly send me the link
            Many Thanks
            Peter

  • 08/04/2018 at 20:03
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    I am not able to load a VST instrument. Tried to load Kontakt and it just spins then crashes. Anybody else tried this?

    Reply
      • 08/05/2018 at 08:13
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        suppose to be 64 bit. I will double check. Was working in version 1.51

        Reply
        • 08/05/2018 at 09:07
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          Did you follow the V2 upgrade instructions as there has been some changes in the VST underpinnings that can cause problems if not done correctly.

          Reply
    • 08/05/2018 at 09:23
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      Interesting – I haven’t tried but will give it a go. I think I still have Kontakt installed. Might have deleted it. Also, I agree with Bill there was something mentioned in the ReadMe about changes to the VST host.

      If you beat me to it post something here… 🙂

      Reply
      • 08/05/2018 at 13:06
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        Found the problem. The 64 bit plugin was deleted but not 32 bit. Had to reload Kontakt so it loads now however when I try to open the mixer for the plugin, OAX crashes.

        Reply
        • 08/06/2018 at 02:50
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          Hello Jerry,

          There are 3 versions of the Kontakt dll. You should import the “8out.dll” then it will be okay and the mixer will load and OAX will not crash anymore…Had the same problem but works just fine now! 🙂

          Reply
  • 08/01/2018 at 09:28
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    OAX is supposed to be Open Art Extended, but nothing is Open when it comes to live drawbars. We should be able to adjust rotor speeds, vibrato chorus, stereo imaging on OX7II. The new chorus control is weak in volume even though volumes are at 100% when activating the chorus button on left hand side of control panel and levels in the Effects tab for chorus . The same sound processing should be applied as done in the drawbar preset sounds CD DB 06, and CD DB 01. They are nice and full when adding 80% stereo in the sound controls & chorus. I can actually hear the Leslie effect swirling. The Live OX7II Rotor sounds more like shaking than a swirl. This is not how the original CD line sounded which I still own and won’t part with even though I own the OAX Sonic The VB3 Rotor Cabinet is locked on the Wersi selection and sounds like a washing machine on fast spin cycle (Horrible !!!!!). Wersi made its big name years ago for the wonderful drawbar sound but drawbar lovers now have been cast aside and settle for junk. Remember this organ runs on software so it can all be fixed. The Wersi designers should listen to Florian on the CD Line and make it sound like that. Uli Wildhack created some software a few years ago called Wild Organ which gave the CD lIne drawbar sound to OAS with tons of Rotor & sound controls, simply amazing. We have all spent tons of money on these instruments, give us some good live drawbars.

    Reply
    • 08/01/2018 at 13:13
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      Hi Rich,

      I feel so sorry for you with all that’s wrong in OAX the best thing Wersi can do whith OAX
      is scrap it, the O.S is rubbish and should have been right in the first place particularly
      considering the price of these instruments, stick with the Spectra a far better Instrument,
      I have an Abacus Duo Pro and have just upgraded with a Ketron SD40 Module, everything
      works no messing no loss of this that and the other it just works, a friend of mine has the
      OAX 800 and Yamaha Genos, he plays Genos as each time he switches the Wersi on
      something else goes wrong with it, as soon as he mentions Wersi no Dealer wants to know
      so he is stuck with a very expensive mistake.
      Wersi should not be allowed to trade as they are supplying a product which us not fit for
      purpose, U.K. Trading Standards would have a field day. I hope you get some satisfaction.

      Dave

      Reply
    • 08/01/2018 at 14:27
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      Detach the VB3 & OX7 in the VST Host then double tap, you can then alter them to your hearts content, (In the case of VB3 you get the exact same controls and features as if you bought it separate)

      Bill

      Reply
      • 08/01/2018 at 15:03
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        Bill,

        That is not the answer. It should be part of the Wersi Gui and be able to be saved as a user VB3 or OX7II “Free” drawbar sound. It does not save when you switch off the organ. No excuse. It should be in the OX7II and VB3 control screens. Wersi left them out. You should not have to constantly slide the VST out of the slots to fix their settings.
        Just poor design !!!!!!

        Reply
        • 08/02/2018 at 05:41
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          Surely if you re-save the VST pre-set everything should remain the same after switch off.

          What you are looking for is the layout of the OAS Drum editor which has standard, advanced & expert screens, and I agree the sooner Wersi adds them the better. (They have to prioritise what people are asking for though, so if you haven’t already, email them (The email address is in the back of the manual) what you want for the future and hopefully it will come sooner rather than later)

          In the meantime have a look at Vintage Keyboards https://www.native-instruments.com/en/products/komplete/keys/vintage-organs/ from NI (The originators of the B4 software) as this gives great flexibility.

          Bill

          Reply
          • 08/02/2018 at 08:52
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            Bill,
            I will email Wersi tonight. I tried saving the VST and even tried as a user VST but the settings revert back to the Wersi settings after turning off the organ or rebooting OAX. There are 3 controls in the OX7II VST the make a world of difference. One is RotTrem and I don’t remember the other two since I am not at home right now. I can actually get the results I am looking for but they will not save. The OX7II VST is actually really good and can sound very full & wide when set correctly and using external speakers.
            As far as 3rd party VST’s, the SONIC is not outputting (Rev 1.51) the drawbar midi info. that the VST needs to see. Not sure if it was implemented in 2.0 I don’t want to spend money on VST’s unless I know they will work. Curt tried another Drawbar VST and the drawbar midi info was not being transmitted. There are “Effect” VST’s available, one called PSP L’otery which is a Leslie simulator that sounds excellent but the MFG requires connecting the instrument to the internet to register and activate the VST. I don’t want to do that because who knows what will happen to the Sonic after their activation process.
            Full wide drawbars are a passion of mine and that is why I purchase my very first Wersi over 35 years ago.

        • 08/02/2018 at 17:15
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          Hi Rich & Bill
          I support Rich’s comments about the drawbar organ sounds 100%. In my earlier comments I have said the VB3 fast rotor sounds like a washing machine on spin cycle, just horrible. If you reduce the fast rotor speed it becomes a poor mans Hammond but when you save the registration and reload it, the fast rotor defaults to back to the factory setting.
          Personally I purchased Wersi for the Drawbars, all other sounds were a bonus. What a disappointment! I am yet to get the un-assignable drawbars to interface to VSTs?
          I am led to believe the OAS series organs had a seperate sound module installed to produce the the organ sounds.
          Come on Wersi after all this instrument after all is sold as an organ, so how about supplying your customers with some decent drawbars.

          Reply
          • 08/04/2018 at 10:24
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            Another live drawbar issue I have found is that I can save a live drawbar setup in the live drawbar screen and see it in the list on that page but it will not appear in the “Sound” list under “User” or any other area so I cannot call it up to store on a selector in a total preset.

          • 08/04/2018 at 12:32
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            I agree with Rich – I ran into that when I tried something for Jerry – But that was on the previous version. I didn’t test it on 2.0, but it would appear that is still an issue.

          • 08/10/2018 at 11:52
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            Hello, when you make a “live drawbar” preset it will be assigned to the hardware buttons next to the “Drawbars” buttons. Above the buttons it says “User sounds” and when you press the “User” button you can find it on one of these pages. Then you can assign this drawbarsound to a preset! Works fine! 😃

          • 08/10/2018 at 13:41
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            Jaap – I had to read your comment a couple of times to figure out my problem. First, you are correct. It does show up under the h/w button called “User Sounds.” Here’s what I found to be misleading:

            There is also a “Use Button” in the screen of the Live Drawbar section. When you touch that on the touchscreen, it brings up a blank screen.

            Silly me – I’m in the Drawbar section creating a User Drawbar, so I selected the User button in the Drawbar section (thinking I would see my User Drawbar! 🙂 🙂

          • 08/10/2018 at 15:30
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            Hahaha, yes, I was fooled to the first time to…but when you think of it, it is actually also logical…Otherwise you end up with different “user” sound sections…for “normal” sounds and drawbarsounds…So I guess that’s the reason it was put under one “user sound” section…Well, you get used to it! 😃

  • 07/31/2018 at 04:42
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    Since the update using a midi connection connected to a Ketron SD40 it would appear that the lower manual is out by 1 tone compared to the upper manual.

    Reply
    • 07/31/2018 at 06:23
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      Hmm – I’ll check on that sometime today and see if mine is that way, and I owe you an e-mail so we can schedule something for one day next week.

      Reply
    • 07/31/2018 at 10:44
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      Ross – Just hooked up the SD40 and put the same sound(s) on upper and lower and both keybords play the same pitch – for example middle c is the same on both keyboards. Tried with 3-4 different voices and all worked.

      Reply
  • 07/31/2018 at 03:53
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    Hi Curt

    Have you tried re-starting the instrument rather than just OAX.

    Reply
    • 07/31/2018 at 06:25
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      Yep – Did both. First was just restart of OAX and then I did a complete power down / restart of the instrument. That did improve the sluggish a little, but it’s still S-L-O-W to respond. If you back out to the Windows level, it’s as responsive as you would expect.

      I’m wondering if the underlying Access database is having some issues?

      Reply
    • 07/31/2018 at 23:48
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      Hi Curt, Bill yes I have restarted both the Ketron and OAX a few times

      Reply
      • 08/03/2018 at 06:28
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        Hi Ross, did your issue get resolved or does is still exist? Unfortunately I don’t have a Ketron so can’t test your issue on my setup. However I beleive your issue might be related to the issue I’m having with styles where it seems that one of the accompanyment voices is also tone off (lower). Curt tested the style (slow rock 1+) and didn’t have any issue. Interestingly, he could replicate your issue either so it may only affect certain instruments.
        Out of interest, have you tried going back to the previous version and if so, did the problem clear? I have tried to revert to previous versions but the problem remains irrespective – and I know it wasn’t there before I upgraded to v2! With the many tests I have performed, I beleive the version 2 install may have updated the firmware on a board (audio board?) somewhere, which I now can’t reverse – and therefore seem to be stuck with the problem!

        Reply
        • 08/03/2018 at 08:41
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          Hi Roy
          Save all your settings on a USB stick and do a complete new install of OAX then re-start the computer (Not just OAX) using the re-start button in the Windows menu.
          Try it out to see if the problems are cleared before restoring all your settings.
          NOTE: If you have an older model that is running Windows 8 you must upgrade to Windows 10 (Contact Wersi for details before doing it yourself) as there are compatibility problems with anything over V1.30 with Windows 8.
          Bill

          Reply
          • 08/03/2018 at 10:13
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            Hi Bill
            Thanks for your response and I apologise for my lengthy response here, but I would like to share with you some of the many things I have tried. My initial aim in all this is to prove that I have an issue (firstly to myself!) and to back out the upgrade until things improve. Alas, the second part doesn’t seem to be achievable.
            I have done extensive testing and all my testing has been with ‘factory installs’, i.e., I haven’t loaded any of my data (but it’s safe!). The styles I have been working with are ‘straight out of the box’.
            My organ is an upgraded Louvre which was carried out a couple of years back. The first thing I did when I got it home was to take an image of the hard drive. I have over time restored this image when I wanted a ‘clean start’, so to speak. It has version 1.4 already installed and the process has been both easy and bomb proof.
            In my recent efforts, it wasn’t long before I reached for the image file for that ‘clean start’. What I was hoping to do was to get back to a working version of the style and then compare with the most recent to demonstrate the issue. I restored the image and then hit my first problem – no sound! I checked the Windows settings and could see no problem and even reinstalled the audio driver. Still no sound. I restored the image again and then installed the version 2 and I had sound (along with the style issue, which I expected).
            I then restored the image file again and this time (without touching Windows or the audio driver) installed successive versions (1.4, 1.45-02, 1.50-01) and sound came back once I installed 1.50-01. For each install, I deleted the three Wersi folders (which meant I had to re-enter my activation code) and rebooted the organ. Even with 1.50-01, the styles still aren’t working correctly.
            I then went extreme and reinstalled Windows 10 (in the knowledge that I have an original image file!). I followed the Wersi instructions provided in the documentation folder, installed the audio driver and even the AccessDatabase engine which initially tripped me up. This all went surprisingly smoothly, but I have the same net result – sound does not appear until 1.50-01 is installed and the same issue persists with the styles. This has led me to believe that there may have been a firmware upgrade somewhere along the line (v2 install?), which is effectively preventing me from going back to a previous ‘good state’.
            My next intention is to analyse the Style itself. That should be an interesting challenge!

          • 08/03/2018 at 14:04
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            So, I set out to get a recording of the offending style. Once again I reached for my image, restored it and did yet another fresh install, this time version 1.51. I then tried the style again only now it was fine, which I wasn’t expecting. I then performed a clean install of 2.0 and it was still fine! I tried the other styles and they were fine too! I’m not aware that I did anything differently but somehow it all seems to be working fine.
            I thought I would then go the whole way and restore my database. And it still all works!
            I’m even more puzzled now but at least it all works.

          • 08/03/2018 at 14:22
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            HI Roy

            That’s dedicated and thorough, glad it is now working. (It probably got fed up of being poked and prodded so decided to play ball 😀)

            Bill

        • 08/03/2018 at 17:23
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          Hi Roy
          No this problem has not been resolved , but as far as I am aware it only affects my midi connection. I must say I have not really had a good session on the Wersi since the update. Hopefully over the weekend I will spend some time with this Wersi Club thread and do some more testing. It has been my intention to revert back to the last software version to see if it5 makes a change.
          I am also very interested in Bills advice with the VB3 organ settings, I want to give that a go also.
          I suggest you email Uli at the Music store and get him on line with Team Viewer to sort the problem for you. Cheers

          Reply
  • 07/30/2018 at 19:17
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    You got it. This is a real problem for me as I use lots of drawbar sounds and presets. Just wonder how the guys over their do all those flawless concerts with all these problems.

    Reply
    • 07/30/2018 at 19:22
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      Thanks Jerry,

      Hopefully, this helps get more eyeballs on the issue(s). Again, we welcome and encourage everyone to comment so the Wersi team can improve on OAX 2.x…

      Reply
  • 07/30/2018 at 18:21
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    We wanted to let everyone know that we just sent an email to the Wersi team asking them to watch the video, follow this post and the previous OAX 2.0 posts to follow along with everyone comments in hopes that we can all make OAX 2.x better. 🙂

    Reply
    • 08/09/2018 at 16:08
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      Hi Curt
      I am quite new to Wersi and have the OAX1 with a second manual fitted, I have tried to record but there is no sound leveller showing even though the main volume is quite high on the slider, is there a page I can go into on the screen to operate the volume to enable me to record what I play.
      Thanks

      Reply
      • 08/10/2018 at 06:17
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        Peter – Are you having this issue with only the additional lower manual? Does the OAX1 keyboard itself or for that matter, even a style record correctly?

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        • 08/11/2018 at 08:00
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          Hi Curt
          Thank you, no it will not record sound on either manual, when I press the red button button to tecord it does state recording and shows the seconds, but to the left of the box it does not show the volume light, which makes me think it has something to do with the volume, although I have pulled out the volume slider which has made no difference.
          Peter

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        • 08/11/2018 at 08:11
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          Curt
          It will not even record on the style.
          Peter

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